Why your photo won't import — and how to fix it in seconds

June 22, 2026 · 4 min read

You quickly photographed your target after training, or grabbed a screenshot from the app — and Ring Reader reads nothing, or returns a wrong result. Frustrating, especially when the range system is already off and you can’t retake the photo.

The good news: in the vast majority of cases it comes down to one of three things. All three are very easy to fix — once you know them.

1. The target is on a dark background

By far the most common mistake. When the target lies on a dark table, a wooden board, or the range floor, the dark aiming mark blends into the background. Detection can no longer find the edges of the bullet holes and bails out.

The fix: slip a bright sheet under the target. White paper is enough; a sheet of yellow construction paper works well too, especially when shots land outside the black aiming mark. More on this in the chapter Scan a target.

2. You photographed the wrong screen

This easily happens with photos of the range screen (Meyton, Disag). It’s not a question of whether the photo is sharp enough — it’s the wrong content.

The live shot display — the target with the bullet holes — looks like it has everything on it. But Ring Reader reads no numbers from that view. The data lives on the scoring view: the shot list with shot numbers, ring values, Teiler, and direction arrows.

• Meyton: switch to the scoring view with the shot list, then photograph.
• Disag: open the Rückschau (on tablets too), then photograph.

Rule of thumb: if the photo doesn’t show a list with shot numbers and Teiler, the data is missing, no matter how sharp the image is. The shot picture doesn’t even need to be in the photo — it isn’t evaluated. So it’s best to simply photograph the scoring view in portrait, without reflections. The per-system steps are under Photographing screens correctly.

3. The screenshot is cut off

Screenshots from the Disag ShotsApp or the BlackHole app are tricky: the result list is often longer than the screen, and a normal screenshot only captures the visible part. Import that, and the lower shots are simply missing — with no error message.

Here’s how to get the whole list into one image:

• Android: take a screenshot, then tap “Scroll capture” / “Capture more”. The phone scrolls on automatically and stitches everything into one tall image.
• iPhone: there’s no native full-page capture inside apps. An app like Picsew stitches individual screenshots into one long image.

With the ShotsApp there’s also a route without a long screenshot: just capture the overview and one screenshot per series, and upload everything together — Ring Reader assembles the individual series and one group from them. Details under Capturing app screenshots completely.

Why the small extra effort pays off

A good photo is the difference between “result captured in a few seconds” and “I’m typing everything in by hand.” And it’s not just about this one analysis: every cleanly imported result lands in your history. And the more of them add up, the more clearly you see how your performance develops over the season.

So it’s worth slipping a bright sheet underneath, or switching to the Rückschau for a moment.